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Help Center

Find answers to common questions.

How accurate are the AI readings?

Our readings are generated by combining precise astrological calculations with advanced AI. They are designed for personal reflection and insight, not prediction. Accuracy depends on the correctness of your birth data — especially the birth time.

What do I need to generate a birth chart?

You need your date of birth, exact time of birth (as accurate as possible), and the city/place of birth. The birth time is important for calculating your Rising sign and house positions.

Can I generate readings in Hindi?

Yes! Toggle the language switch (EN / हिं) in the sidebar to switch between English and Hindi. All AI readings, UI labels, and page text will update instantly.

How many free readings do I get?

Stargazer (Free) accounts get 5 AI readings per month (birth chart + numerology combined), 1 daily horoscope per day, and 5 Cosmic Oracle chat messages per day. Upgrading to Mystic gives 50 readings/month and 60 chat messages/day. Oracle gives 500 readings/month and 200 chat messages/day.

How do I upgrade or cancel my plan?

Go to Dashboard → Billing. You can upgrade to Mystic (₹999/mo) or Oracle (₹2499/mo) with monthly or yearly billing. To cancel, click 'Cancel plan' on your current plan card — your access continues until the end of the billing period.

I found a bug or have feedback. How do I report it?

Use our Feedback page (link at the bottom of the sidebar) to send a bug report or feature request. You can also email us directly at support@astromystra.com.

Is my birth data kept private?

Yes. Your birth data is stored securely and used only to generate your personal readings. We never share or sell your data. See our Privacy Policy for full details.

How do I reset my password?

Click 'Forgot password?' on the login page and enter your email. You'll receive a reset link shortly.

Can I delete my account?

Yes. Email us at support@astromystra.com with your registered email address and we will permanently delete your account and all associated data within 7 days.

Still need help?

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